Last Updated: June 2026

​

At Viva Fabrics Ltd, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you use our website or contact us.

​

1. Who We Are

​

Viva Fabrics Ltd
Unit 16, Bloomfield Park,
Bloomfield Road,
Tipton, DY4 9AH
📞 0121 520 8611

If you have any questions regarding this Privacy Policy, please contact us directly.

​

2. What Information We Collect

​

We may collect and process the following information:

• Name

• Phone number

• Email address

• Business name (if applicable)

• Delivery or billing address

• Enquiry details

• Order and invoice information

We only collect information necessary to respond to enquiries, process orders and provide our services.

​

3. How We Use Your Information

​

We may use your information to:

• Respond to enquiries

• Process orders and quotations

• Arrange collection or delivery

• Process card payments taken over the phone

• Issue invoices and receipts

• Communicate regarding stock availability and orders

• Improve our products and customer service

We do not sell or share your personal information with third parties for marketing purposes.

​

4. Payments

​

Card payments may be taken securely over the phone. Cash payments are accepted on collection.

Invoice and receipt information may be stored for accounting and business record purposes.

​

5. Cookies

​

Our website may use cookies to improve your browsing experience and understand website performance.

Cookies help us:

• Improve website functionality

• Understand how visitors use our website

• Enhance user experience

You can disable cookies through your browser settings if preferred.

​

6. How We Store Your Data

​

We take reasonable steps to keep your information secure and protected from unauthorised access, misuse or disclosure.

Your information is only kept for as long as necessary to fulfil enquiries, orders and legal or accounting obligations.

​

7. Your Rights

​

Under UK data protection laws, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where applicable

• Object to how your information is used

To make a request, please contact us directly.

​

8. Third-Party Links

​

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

​

9. Changes to This Policy

​

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

​

10. Contact Us

​

For any privacy-related enquiries, please contact:

Viva Fabrics Ltd
Unit 16, Bloomfield Park, Bloomfield Road, Tipton, DY4 9AH
📞 0121 520 8611